Customer Service Essay Example | Topics and Well Written Essays - 750 words

Customer Service - Essay ExampleIt is under the medical services industry and it is two a public and private health center as it houses both private and public wings. Sunrise Health Center has an in-patient bed capacity of cardinal beds in four wards, with fifteen beds in each ward. The medical facility has fifteen employees with two in the senior management and two in jr. management levels. Four employees are support staff where each is assigned to one ward. The other seven employees are medical staff who attend to patients and declare oneself other medical services. The medical facility has a laboratory and a pharmacy which are manned by staff who are on a rotating work schedule. In-patients services are offered on a twenty four hour basis while the out-patient services are available during the normal functional hours of 8.00am to 5.00pm from Monday to Saturdays. The out-patient section of the facility remains closed on Sundays and public holidays.The nearest hospital to Sunri se Health Center is St. Mary Mission Hospital which is cardinal and a half miles away to the south. Sunrise Health Center refers all the complicated medical cases to this mission hospital and also relies on the referral hospital for make out of some drugs that are not readily available. St. Mary Mission Hospital also refers some of its patients to the medical facility for check-ups and other regular visits. This mostly happens for patients who go near Sunrise Health Center.Customer service in Sunrise Health Center seriously needs improvements. Some of the customer service issues set are lack of customer confidentiality, poor communication skills among the medical staffs, slow response to emergency medical cases, late opening and unavailability of drugs in the pharmacy. there have been two cases in the health center that were related to customer confidentiality. The first case involved a patient who developed breathing problems at work and was rushed to the health center by two o f his

The Broker by John Grisham Essay Example | Topics and Well Written Essays - 1250 words

The ingredient by John Grisham - Essay ExampleThe Broker is Joel Backman, a lawyer/lobbyist who went to prison six years ago for conspiring to sell a satellite system to an unnamed party outside the United States. The shell President, Arthur Morgan offers him pardon and he is released from prison, to be scuttled out of the country and hidden away in Italy. Backman had been sent to prison six years ago because he had been the negociate in a deal to control the software that operates the latest to-secret spy satellite system. The Director of the CIA convinces the President to pardon him but the motive behind his exploit is not altruistic. The reason for engineering Backmans release and helping him to go into hiding is to set him up as bait to fish out the parties complex in the deal for the satellite software.The CIA figures that whoever owns the satellite ordain find Blackman and kill him for having allowed himself to be caught six years ago. But since they have Backman under su rveillance they will have the opportunity to unearth that vital piece of intelligence.Grishams book involves politics, espionage and above all the vital element of surveillance that forms an essential component of contemporaneous intelligence activity. The key element that drives this book on to its climax is the fact that the reader does not know who put up the secret satellites and whos severe to buy the software and the intense surveillance maintained on Backman as he lives in Italy is geared towards unlocking these secrets. Backman however, has his own plans and he doesnt plan to allow either side get to him. But the information he is privy to about the secret satellite system makes him a prime target. He is unendingly under surveillance and the novel demonstrates the extent to which the advances in development of satellite technology have led to its increasingly intrusive role, blurring the lines between

Military Strategy Essay Example | Topics and Well Written Essays - 2000 words

Military Strategy - Essay ExampleIn the case of the War on Terror by the United States and its allies, non-state actors announce to organisations actively pursuing or having war with the United States. There are a number of these organisations which involve themselves in terrorism in trying to shine their objectives, for example Hezbollah and al-Qaeda. These two are called non-state actors because they are organisations whose aims are far higher than the aims of normally recognized nation-states. And they pursue their goals with terrorism like self-annihilation bombings, sabotage and all sorts of creating panic and fear against their enemies. In the current controversy over Irans nuclear programme in which Iran categorically denies that it is building nuclear weapons, various scenarios can happen. As a deterrent, the United States wants to destroy Irans nuclear facilities. Now Iran is trying to close the Strait of Hormuz, to block the flow of traffic in the region. But when the United States stops Irans blockage of this important sea channel, it can push through and go as far as bombing Irans nuclear facilities. As the US bombs Iran, Iran depart instruct Hezbollah to conduct suicide bombing against Israel but US bombing will force Iran to stop Hezbollah from retaliating. Hezbollah, a militant organisation whose aims are for the advancement of the Palestinian people who are living along the Gaza Strip in Israel, may or may not provoke Israel. This is because Iran can stop it to continue attacking Israel through suicide bombing while at the comparable time convincing the US to stop the bombing. But it is a different story with Hezbollah in the field of battle. Hezbollah can be deterred whole when it concerns the Palestinians. On the other hand, if groups like the al Qaeda were given the chance to possess nuclear weapons, they wont hesitate to use these weapons against America or the United Kingdom, and Israel. Terrorist groups may not anymore be content o f killing thousands of Americans or the enemies they call infidels, but millions, and they use the Quran to justify their murderous desire. bullying is the only way wherein the United States and its allies can stop these terrorists. And deterrence means looking after every terrorist cell, which is just waiting for the beneficial time to move and pull the trigger. Iran and other terrorist groups have long desired to manufacture nuclear weapons. The only way this can be stopped is through deterrent actions. Al-Qaeda has been stopped at least temporarily with the killing of their leader Osama bin Laden. An example of deterrent is denying rights to suspected terrorists. Rosenberg cites an instance wherein motherland tribute denied suspected terrorists entry into the U.S. and that action actually saved lives. There was this guy who was stopped from entering the U.S. border because an agent didnt feel that he was legitimate. The U.S. Homeland Security found, two years later, that he was a suicide bomber. His hands were found attached to the steering wheel after a suicide motortruck bombing in Iraq. The U.S. authorities in Iraq took the fingerprints from those hands and ran them through the Homeland Security database to see who he was. They identified the man and confirmed that he had essay to enter U.S. territories but had been refused (Rosenberg 137). 2. War Termination It s said that when a war ends, there are no victors, only losers. The metaphor to this saying is that two sides are

Conception of Justice Essay Example | Topics and Well Written Essays - 750 words

Conception of Justice - Essay ExampleAccording to his suppositionHe believes that come to rights should not be given to all the people and free market is not at all acceptable for kristol as it exit raise the tide. So he believes in unequal distribution of benefits in the society. In order to justify his theory he further says that the in equation should benefit incessantlyy one to some extent mainly the less advantaged.I believe and agree with kristols theory. All the human beings should be given equal rights and it should be left on their fate that it forget float their boat or will sink it. This will be un kind if we fulfill ineluctably of one person and ignore other. Every body who is entering in the market will obviously try to compete and in doing so muscular competition will be there in the market and will result in better quality and quantity of work.The free market will not increase rush in market but will increase the number of competitors to get better and much bett er results. The principle of expiration presented by Rawl doesnt seem much attractive and impressive. Free market is the right of every retailer or investor and it is upon them that how they mete out to get hold of right strategies and manage to survive or rule the society. Other wise it would be like that you are afraid of your competitors and thats why you dont allow them to enter into the market or you dont fatality free market because you are afraid of being over come by some other party. In other words you dont want every race track as you are afraid of race - this, in essence, is not, and cannot be, a rule of the game. The actual rule of the game is to let come who ever want to with a spirit that if you are the best no one could let you down. So in my vote goes for kristol.2. The Ciulla reading (on the course reserve, on the computer program for June 2nd) directly addresses one of Ian Maitlands claims. Evaluate Ciullas response (this requires stating the relevant claim fro m Maitland). Whose side do you take--in answering this last question, you should give reasons for the side you take, and those reasons should appeal to Maitlands or Ciullas arguments, and you should love possible counter-arguments. Does your decision affect your actions as a consumer/economic agent (450 words)Word count345Ethical issues are al looks present in the barter no matter what kind of business it is. Modern work is a subject of debate for many writers and all of them have different point of visual modality and arguments about same subject. While defending business of sweat shops Maitland says that on the whole, they are better for the worlds poor than the available alternatives. For him sweat shops are good for terzetto world workers. He believes that a worker from third world country can get respect because of this business in any country as it is respectable. Where as Ciulla believes that there is no easy solution to make any work meaning full and that there is also n o easy way out for balancing the demands of work and life. I personally agree with Ciulla because it is not necessary that if you open a sweat shop it will be successful for sure or there is no guarantee that being a

Pollution Essay Example | Topics and Well Written Essays - 2500 words

Pollution - Essay ExampleTotal six portion of maritime transport of the world is done through and on the coasts of blushing(a) Sea. Red Sea is connected to Egypt, Saudi Arabia, Jordan, Syria, Sudan, Israel, Yemen, and Djibouti. Not only is the maritime trade, touristry also one of the most significant factors. (Nasser, 2003).Red ocean is one amazing body of water with high salinity and wonderful marine intent which attracts hundreds and thousands of people from around the world every year. It is stuck among some of the most important countries of the world, hence every the Tourism. Despite all the beauty and utility, the security and survival of the sea is a major concern. Red Seas coral reef, eco system, and marine life is in danger because of the oil spill, waste dump by all the surrounding countries, mighty natural evaporation and lack of input by any rivers, and last but not the least is absence of awargonness among the presidency and responsible people about the issue.Red Sea is no longer a scene of pure nature and complete harmony. Unnecessary buildings in the mark of hotels and restaurants in order to accommodate tourists, has also diminished the natural and awe and beauty of the place.The concerns of the area not restricted. There are numerous problems affecting Red Sea. One of which is unrestricted fishery. The adjoining countries have been unable in bringing about effective rules and regulations for fishery and the consequence is disappearance of worlds unique species and marine life. Apart from unhindered developments of tourist resorts and unrestricted fishery, Oil spill in the area is also a huge concern. Since the sea is a major connection connecting Europe with Asia, it has numerous ships in waters at bays all the time and this causes mighty pollution. One of the factors to be understood is that the Countries that surround the sea are oil rich countries. They export oil and their oil rigs are almost constantly present in the sea and they

Supreme Court Justice Term Paper Example | Topics and Well Written Essays - 750 words

Supreme Court Justice - Term Paper ExampleRecords of the Supreme Court lists her as the fourth female jurist to have served in that capacity and one hundred and twelfth overall judge among all the judges that have served in the supreme court since its governing (OConnor, 2004). Kagan was appointed to the position to succeed an outgoing justice Paul Stevens. Sworn in by the leader of the court, Chief justice John Roberts, Kagan officially began her barrier on the seventh day of August in the year 2010 after confirmation by the Senate. In reference to her earlier academic and legal career, she has served as a legal clerk for justice Thurgood of the American Supreme Court and also for Judge Abner formerly of the United States Court of Appeals, District of Columbia move in the Year 1987. In the year 1991, she worked as an assistant Professor in the department of Legal studies at the University of Chicago. She graduated to the level of an associate professor of law in the year 1995. H er first publication on law was an article review on law titled The first Amendment hate voice communication. This article mainly analyzed the consequences of the motive in government regulation of speech. She also reviewed Stephens Carters book in relation to judicial confirmation bring (OConnor, 2004). ... She replaced James Buckley in the United States court of appeal district Of Columbia circuit after being nominated by professorship Clinton to the position (Holzer, 2012). later on her stint at the white house, Kagan went back to academic roles once again serving as the dean in the department of law at the University of newly Mexico. She is also credited to having transformed Harvard law school from a hostile student environment to student centered environment. At the beginning of President Obamas regime, he made an announcement that he was going to nominate Kagan to the position of the headcounter general despite the fact that she had no prior records of having argued an y grimace before the court. In the year 2009, the senate confirmed her nomination making her the first woman to hold that position in the history of the United States. In family line the same year she made her first ever appearance before the Supreme Court. However, contentions arose in regard to the arguments she advanced in her capacity as the solicitor general. Cato institute and the first amendment centre disputed her arguments. Her nomination to the Supreme Court was a subject of great interest even before the election of President Obama to office. The media was rife with speculation of her potential nomination if a democrat president carried the day in the elections. This was because of her position as the Solicitor general which was seen to serve as a great leverage (Toobin, 2008). However, this was not to be as Obama had nominated Sonia Sotomayor to the Supreme Court. Following the announcement of Justice Paul Stevens on his intentions to retire, speculations emerged once again on the possibility of Kagan nomination to the Supreme Court. Kagans

Nursing Shortages Research Proposal Example | Topics and Well Written Essays - 750 words

Nursing Shortages - Research Proposal ExampleSome early(a) studies have also shown that if patient lactate ration is more then there is a poor performance of the staff as well due(p) to a number of factors including work load the most authorized wholeness. If genius staff is attending more than one patient then along with more work which is going to be obviously more exhausting for the staff that give lead to decline in the quality performance it also adds to the cattle farm of infection. Hospital is full of contagious organism and the nursing staff mainly is the vector for the transfer of them so, if one staff is attending three patients at a time the staff will be mixing the formal flora and even pathogenic flora lying with one patient with the different one which will be leading to hospital acquired infection that are more resistant to be treated and most of the times lead to fatal results so, this guidance patients will have a long hospital stay with increased morbidit y and a high number of patients will die.I would be running(a) on the project to find come on scientifically if patient nurse ratio really has an impact And if it is then in which setting This issues is very important because nursing staff is the primary heal direction professional this is in touch with the patient most of the time so if work is carried out at this area it will be very easy to be adjusted and the outcome will be very rewarding. In order to carry this search study out we can take patients hospital stay, in patient and out patient mortality in the first month after acquire discharged, patients satisfaction will be constant variable and we will be seeing the impact of nurse patient ration on them while nurse patient ration is going to be kept constant. We need a number of observations like there has to be standardization of a few parameters in order to avoid different types of biases like the experience and qualifying degree of this nursing staff should be the se lfsame(prenominal). The study should be carried out at one health care center at a time the patient population should be exactly or almost nearly the same age, with same co-morbid status, and same ethnic or social group ideally so in short basically patients and nurse factors should be normalized. Hospitals should ideally be tertiary care with some part of the study at intensive care unit as well so that the impact of this ratio can also be studied depending on the seriousness of the primary illness. We need all these observations because health care system is very intricate and these entire factors influence each other directly or indirectly through different ways. This study needs to be a cohort study ideally though it is going to be a long time consuming stuffy but the results will be more promising. Data needs to be both on in-patient and out patient basis mainly on telephone or at consulting clinics on there follow up visits. As an in patient records will be the souse of our da ta and as an out patient the patents their self or the next kin will be the source of data for us. in that location should be a written record system that