Operations Management Methods At Mcdonalds Corporation Business Essay

trading operations Management Methods At Mcdonalds Corporation Business EssayOperations commission is a keyword or method that is utilise to convert the inputs like materials, labour, proprietary information, and so oninto getups like value-added products, services, untroubleds, etc. The method includes a forecasting, expertness planning, scheduling, managing inventories, assuring look, motivating employees, control of activity, and m whatsoever more. In different words, it is a field of study that focuses on the effective planning , scheduling, use, and control of a manufacturingor service organisation through the study of concepts from design engineering, industrial engineering, and circumspection information systems, fictional character solicitude, production management, accounting, and other functions as the affect the doing. (APICS Dictionary, 1995)Operations management concerns making the most efficient use of whatever resources an organisation has so as to provide the finished goods or services that its client need in a dately and cost effective manner. (Barnett,1996).For better organisation, operations management relating with the scheme of the organisation plays a vital role. However, in this coursework, we will demonstrate the relationship between the operations management and the strategy of the organisation with the help of a corporate entity.The corporate entity chosen isMcDonalds Corporation.Company BackgroundMcDonalds Corporationwas first launched in 1940. It is one of the leading fast- victuals restaurant bonds in the world. It was driven by siblings Richard Dick J. McDonald and Maurice Mac McDonaldinSan Bernardino,California. The employees were instructed to Treat Every Customer with Respect and so children were made to feel special when they ordered. The food was not only served quickly, to a consistent standard, but it was also inexpensive. The result was the Speedee Service System. The principle of the modern fast-food resta urant was established in 1948. Due to fastest growing company, McDonalds restaurants are rear in 120 countries and territories around the world and serve nearly 54 million customers each day.In all its restaurants around the globe, there are a number of operations that has a relationship with the overall strategy of the organisation. Let us now discuss the key operations decisions and its relationship with the strategy.Problems in McDonalds eatery WoolwichThere are many problems in McDonalds restaurant of Woolwich among which some are listed belowImproper product planning .Cannot respond quickly to demands in lead hours due to which the customers go to Nandos located next door. Short of ingredients is endlessly a major problem.No parking facility for the customers.The Woolwich market is closed by 5 p.m. daily. Hence, the customer will decrease gradually later on that period of time.Since there is no facility for drive thru, it is the major problem for those customers who have no wait time.As there is no facility for drive thru, most of the customers visiting the restaurant eat in. Hardly 30 customers can eat in at the same time in rush hours.The restaurant has always issue in supply chain and inventory management due to which there is always shortage in shock. The problem may be due to inappropriate ordering or miscalculation of carry.McDonalds restaurant use batch processing where rime of sandwiches are made at the same time with the same condiments. If a customer wants, say, a hamburger without onions, he or she has to wait for a smart batch of patties to be grilled.The kitchen space is much narrowed.SolutionsProduct trainingEvery company should introduce new products. New products development shapes the companys future as swell up as gives a new taste to the customer. A company can add new products through attainment or promotion. Product planning is middling a systematic decision making in all aspects of the development and management of a fir m products. A product is anything that can be presented to a market to satisfy a want or need.Keeping on mind the exact utilization of the product through product planning, McDonalds Restaurant should sustainment on adding new products to its menu so as to accumulate the needs and choices of the customers which are persistently changing. For instance, the increasing liking of consumers towards healthy food made the restaurant add healthier food items to its menu. On the other hand, depending upon the season, it has to add new products for different seasons, for example hot coffee in winter and milkshakes in summer. skill PlanningCapacity planning is the way of determining the capacity of product that the organisation needed to meet changing demands for its products. In the circumstance of capacity planning, capacity is the maximum amount of work done by the organisation in a given period of time. So, capacity panning is important for any organisation for operation decision making. Operations managers usually distinguish between short, medium and long-term capacity decisions. For short- and medium-term capacity planning, the capacity level of the operation is adjusted within the hardened physical limits that are set by long-term capacity decisions. This is also referred to as aggregate planning and control because it is necessary to aggregate the various types of output from an operation into one figure.In McDonalds Restaurant, the operations managers have to set its capacity of making food items in such a way that it responds quickly to the demands of those items in peak hours which is very important for a fast food restaurant like McDonalds. It also have to make sure that it has enough stock ofingredientsto make water food items which is very important because if one ingredient fall short then the whole process of making food may halt. For instance, if the buns unavoidable for making hamburgers fall short, then the restaurant may not be able to sell any h amburgers even if it has enough quantities of other ingredients.Location PlanningAnother most important role that every organisation must focus on is location planning. Success or failure actually depends on the location where it is situated. So, location planning plays a vital role for any organisation. Better location planning leads the organisation in success and obviously worsened location planning leads the organisation in failure. and so, it is an essential significant success factors for any organisation. Thus, it is very important for businesses to lead an ideal location.McDonalds Restaurants also have to choose their location in such a way that maximum customers visit their restaurants and have full facilities of parking. Some customers may have no waiting time to eat in, so drive thru should be introduced. Moreover, it also prefers locations that are suitable and have plenty space for raw material delivery. touch on PlanningProcess planning can be defined as the systemat ic method by which a product is to be manufactured economically and competitively. It consists of developing, selecting and specifying processes, machine tools and other equipment to convert raw material into finished and assembled products. After developing the product, the businesses have to develop proper processes planning for making and supporting the product. Process planning begins after the product design is completed.In McDonalds restaurant, the operations manager should develop and establishes the process of cooking food items so that food is prepared using that method which helps them to champion the speed and the quality of the food. Moreover, it should also design processes so that the health, safety and hygiene issues are taken into consideration. Also the managers should keep on introducing latest equipments with the advancement of engineering science so as to bring pace, perfection and quality in the product.Layout DesignLayout is the blueprint for arrangement of f acility to provide working, service and reception, and storage and administrative areas. traditionalistic methods are used to design the layout. These methods include templates, scale plans, string diagrams, and travel charting as they have been proved as low-cost methods ofachieving either optimal or near optimal layout plans. Care must be taken by organisation when designing layout because poor layouts may lead the organisation to reduce the overall capacity and overall productivity.In McDonalds Restaurant also, layout designing is a very important operation. Due to the nature of the kitchen space, a good layout design should be carried out. Operations manager must have good knowledge about what equipment where to keep. So, a proper layout of the equipments in the kitchen is very essential to ensure preparation of quality food in less time. It should design its layout keeping in mind the health and safety issues with minimal supervision. Costs of productions also rely on the layo ut.Supply string ManagementA supply chain is the flow of processes of moving goods from the customer order through the raw materials stage, supply, production, and distribution of products to the customer. All organizations have supply chains of varying degrees, depending upon the size of the organization and the type of product manufactured. Managing the chain of actions in the process of supply chain is called as supply chain management. Effective management must take into account coordinating all the different pieces of this chain as quickly as possible without losing any of the quality or customer satisfaction, while still keeping costs down.In McDonalds also have certain suppliers who supply them the with the raw materials like buns, beef, patties, ketchup, sauce, mayonnaise, disposable cups, food packaging materials, etc. Therefore, it has to manage its relationship in an effective manner so as to get the raw materials at the right time, in proper quantity, and at welcome co st.Inventory ManagementInventory management is another important operation of any organisation. Inventory management is the process of controlling the stocks needed to run any organisation. It involves choosing the best method of inventory control. While choosing the method of inventory control, the organisations must keep in mind the expected demands of the products.McDonalds should follow the First-In-First-Out rules in the process of controlling the inventory. This is because most of the inventory consists of fragile items. Delivery of inventory happens twice or more times a week depending on the business of the restaurant. In addition, the stock kept in freezer with proper packaging so as to ensure freshness of the food items. All this activities comes under inventory management of the organisation. prize ManagementWhether for profit, non profit, or an organisation like health-care maintenance organisation, quality management is the single most important process in any organisa tion for maintaining the quality of the goods and services. It also helps the organisation to keep up the reputation of the organisation. To manage and maintain the quality of the products and services, the organisation may adopt a number of practices like quality checks procedure etc.Quality in McDonald Restaurant is very important because of two reasons. Firstly because of the legal requirements of the quality of food served. Secondly, to keep up the good reputation which McDonalds restaurants have earned over the years. Quality of food can be very difficult to maintain and therefore, McDonalds restaurant carry on a number of practices to make sure that quality food is served. Some of these practices are the visits by the food inspector from the head office, supervisor checks etc.ConclusionTherefore we conclude that operations management is very important for any organisations as they have a relationship with the overall strategy of the organisation. Operations management contribu tes to the strategy and therefore helps the organisation to seduce competitive advantage. For instance, process planning can help the organisation reduce cost and gain cost advantages and therefore gain competitive advantage. Therefore the organisations must effectively manage the operations of the business as it has a massive effect on the strategy of the organisation.